Are we hosting your domain's email? First, we need to determine which server your domain is hosted on. If you don't know, please call support.

If it's the older Plesk server:

IMAP:
· Authentication is required for both incoming and outgoing.
· Use full address This email address is being protected from spambots. You need JavaScript enabled to view it. email address and username.
· Account Type: IMAP
· Incoming mail server: mail.mccl.ca
· Do not enable secure password authentication (SPA).
· Select a security/encryption method based on what is available:
· Port: 993 if using SSL or SSL/TLS
· Port: 143 if using TLS or STARTTLS

· Outgoing mail server (SMTP): mail.mccl.ca
· Select a security/encryption method based on what is available:
· Port: 465 if using SSL or SSL/TLS
· Port: 587 if using TLS or STARTTLS
· Double check the port number it cannot be 25

POP:
· Authentication is required for both incoming and outgoing.
· Use full address This email address is being protected from spambots. You need JavaScript enabled to view it. email address and username.
· Account Type: POP3
· Incoming mail server: mail.mccl.ca
· Do not enable secure password authentication (SPA).
· Select a security/encryption method based on what is available:
· Port: 995 if using SSL or SSL/TLS
· Port: 110 if using TLS or STARTTLS

· Outgoing mail server (SMTP): mail.mccl.ca
· Select a security/encryption method based on what is available:
· Port: 465 if using SSL or SSL/TLS
· Port: 587 if using TLS or STARTTLS
· Double check the port number - it cannot be 25

Your Apple device may say the outgoing username and password are Optional - this is not optional.

If it's the new cPanel server:

IMAP:
· Authentication is required for both incoming and outgoing.
· Use full address This email address is being protected from spambots. You need JavaScript enabled to view it. email address and username.
· Account Type: IMAP
· Incoming mail server: mail.yourdomain.com
· Do not enable secure password authentication (SPA).
· Select a security/encryption method based on what is available:
· Port: 993 if using SSL or SSL/TLS
· Port: 143 if using TLS or STARTTLS

· Outgoing mail server (SMTP): mail.yourdomain.com
· Select a security/encryption method based on what is available:
· Port: 465 if using SSL or SSL/TLS
· Port: 587 if using TLS or STARTTLS
· Double check the port number it cannot be 25

POP:
· Authentication is required for both incoming and outgoing.
· Use full address This email address is being protected from spambots. You need JavaScript enabled to view it. email address and username.
· Account Type: POP3
· Incoming mail server: mail.yourdomain.com
· Do not enable secure password authentication (SPA).
· Select a security/encryption method based on what is available:
· Port: 995 if using SSL or SSL/TLS
· Port: 110 if using TLS or STARTTLS

· Outgoing mail server (SMTP): mail.yourdomain.com
· Select a security/encryption method based on what is available:
· Port: 465 if using SSL or SSL/TLS
· Port: 587 if using TLS or STARTTLS
· Double check the port number - it cannot be 25

Your Apple device may say the outgoing username and password are Optional - this is not optional.

The answer to this can get a bit complicated.

As per our Terms of Service - Internet Fair Use, Operation (i.e. hosting) of servers for services such as email, web, news, chat or other similar services is prohibited.

That said, if you would like to house a mail or web server at your location you would be required to have a business internet plan, with a static IP assigned, which would be an additional charge. Your connection type would need to be a VDSL connection or better, ideally one of our fibre plans.

For more information on pricing and requirements please contact our sales team.

A website - and the service it can provide - is essential for a 21st century business.  If you have a business card you need a website. Your business is open 24 hours per day, seven days a week. Information on your site can be changed at any time. You can reach new markets with a global audience. A website provides instant gratification to your customers.

Securing a domain name is the first step. You need to go to a registrar and buy your domain name so no one else can use it. Once purchased it must be “pointed” at your web host’s DNS servers so the rest of the world can find it.

A domain name is the actual name of the website. You must register your name with a registrar so no one else can have your website name. 

Web hosting is the storage and serving of files and pictures that make up websites. Web hosting is the service you pay for by the month or the year. Note that this is different than the domain name, which you obtain from a Registrar*