We recommend the following steps before calling us:

1. Reboot your computer
2. Reboot your router (if you have one)
3. If using a wireless router, please plug in directly for testing.
4. Check your plugs, make sure they are secured.
5. Call us!  We’re here to help.  Mon-Fri 7:00am -8:30pm  Sat & Sun 9-5
6. 519-595-8331