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How do I set up an email account (POP or IMAP)? Open Featured

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You can use any email software with our High Speed Internet service. You can also retrieve email on your tablet or smart phone.

There is a quota of 3GB of mailbox storage. Mail should be archived to you local device to avoid exceeding the quota. If the quota is exceeded, no mail will be accepted for delivery and you will not be able to send any new mail. You will receive a warning email if you are starting to reach the quota.

There is a maximum message size of 20MB per email. If your attachment is larger that 20MB, you email will not be delivered.

You may also access your mailbox using our Web interface: https://webmail.cyg.net using your email address and password.

Differences between POP and IMAP protocols:

IMAP (Internet Messaged Access Protocol) and POP (Post Office Protocol) are two different message access protocols. Mornington supports both protocols.

Main features:

POP: Downloads emails from a server for permanent local storage on a computer or other device. You must select leave a copy on server AND remove from server after 30 days to use this on multiple devices.

IMAP: Leaves emails on the server. IMAP allows you to use different computers/devices to check your emails. Your emails will always be synchronized and will instantly appear in your webmail inbox no matter which device you use. If you are using IMAP exclusively make sure you either delete old emails before you reach the 3GB quota, or alternatively archive your older and larger emails to a local file on your computer.

Many users will configure their desktop computer to use POP and their phone or other mobile device to use IMAP. This will keep all of your mail stored on your local computer, and your device will see any mail still on the server. This can make it easier to keep the size of your mailbox under control.

IMAP:
· Authentication is required for both incoming and outgoing.
· Use full address @cyg.net (or perth.net) email address and password.
· Account Type: IMAP
· Incoming mail server: mail.cyg.net (or imap.cyg.net)
· Do not enable secure password authentication (SPA).
· Select a security/encryption method based on what is available:
· Port: 993 if using SSL or SSL/TLS
· Port: 143 if using TLS or STARTTLS

· Outgoing mail server (SMTP): mail.cyg.net (or smtp.cyg.net)
· Select a security/encryption method based on what is available:
· Port: 465 if using SSL or SSL/TLS
· Port: 587 if using TLS or STARTTLS
· Double check the port number it cannot be 25

POP:
· Authentication is required for both incoming and outgoing.
· Use full address @cyg.net (or perth.net) email address and password.
· Account Type: POP3
· Incoming mail server: mail.cyg.net (or pop3.cyg.net)
· Do not enable secure password authentication (SPA).
· Select a security/encryption method based on what is available:
· Port: 995 if using SSL or SSL/TLS
· Port: 110 if using TLS or STARTTLS

SMTP (outgoing):

· Outgoing mail server (SMTP): mail.cyg.net (or smtp.cyg.net)
· Select a security/encryption method based on what is available:
· Port: 465 if using SSL or SSL/TLS
· Port: 587 if using TLS or STARTTLS
· Double check the port number - it cannot be 25

Your Apple device may say the outgoing username and password are Optional - this is not optional.


Domain email and cell phone settings vary widely please call us for details

 

M
Posted 6 years agoby mccladmin
#15068 viewsEdited 2 years ago

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