Universal Call Blocking

What is Universal Call Blocking?

The CRTC is mandating all Canadian telephone service providers to block incoming calls that have non-conforming caller ID information. Universal Call Blocking (UCB) will block telephone numbers that don’t comply with North American or International numbering.

Mornington Communications will be implementing UCB by December 19, 2019.

How will Universal Call Blocking affect me?

Numbers with non-conforming caller ID information will be blocked from ringing our customer’s lines. For example, you may have noticed…

Numbers with non-conforming caller ID information will be blocked from ringing our customer’s lines. For example, you may have noticed a local phone number calling you that ends up being a telemarketer or spam call.

Posted 9 months ago
Was this helpful?
2

How can I tell if a number is non-conforming?

Phone numbers that don’t comply with North American or International numbering plans are typically non-conforming. Numbers with more than 15…

Phone numbers that don’t comply with North American or International numbering plans are typically non-conforming. Numbers with more than 15 digits or 000 000-0000, 111 111-1111 are examples.

Posted 9 months ago
Was this helpful?
0

Do I have to subscribe to the service or can I opt out?

No, the CRTC mandates the service covers all telephone customers.

No, the CRTC mandates the service covers all telephone customers.

Posted 9 months ago
Was this helpful?
1

How much is this going to cost me?

Nothing. Universal Call Blocking if free of charge.

Nothing. Universal Call Blocking if free of charge.

Posted 9 months ago
Was this helpful?
2

I still see some spam calls coming through from numbers that appear to valid.

Universal Call Blocking may not stop all spam calls, only those with non-conforming caller ID information.

Universal Call Blocking may not stop all spam calls, only those with non-conforming caller ID information.

Posted 9 months ago
Was this helpful?
1

Will UCB work on IP phones too?

Yes, Universal Call Blocking will work on both landline and IP phones.

Yes, Universal Call Blocking will work on both landline and IP phones.

Posted 9 months ago
Was this helpful?
2

What if a call is blocked in error?

Please contact our Support team and provide the incoming phone number and the date and time of the occurrence.  Our…
Please contact our Support team and provide the incoming phone number and the date and time of the occurrence.  Our team will investigate the reason for it being blocked.
Posted 9 months ago
Was this helpful?
1

FAQ Search

Try these keywords: happy, success, awesome
Questions
Topics
Back to Top